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blew888
Level 4
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Message 31 of 36
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Apologize for the late response.  There is one time the tutorials were placed in c:\hp\tutorials, I believe the directory structure is the same, you can place the locale.xml in there and should work.  Please provide me the system info by doing a ctrl-alt-S, I will need the build ID.

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roadrunnerray
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Message 32 of 36
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Morning RasterBlaster, I was able to add the locale.xml file to the C:\Program Files (x86)\Hewlett-Packard\HP TouchSmart Tutorials\locale.xml folder after I changed the permissions for the "Hewlett-Packard" folder but this did not resolve the problem. I will try your suggestion this evening and let you know how it worked. Many thanks for continuing to assist............Ray
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roadrunnerray
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Message 33 of 36
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Thanks blew888, I will get the "system info" for you this evening.....................Ray
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RasterBlaster
Level 11
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Message 34 of 36
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Please put your updated, good locale.xml file in C:\HP\Tutorials and restart the PC.

 

 

I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
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roadrunnerray
Level 2
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Message 35 of 36
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****  SUCCESS ****

 

Many thanks to all for assisting in the resolution of this problem. I placed the corrected XML file into the "C:\HP\Tutorials" directory and the tutorials program executed........................Ray

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roadrunnerray
Level 2
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Message 36 of 36
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Here is the system info......................Ray

 

Model #: IQ506
Product #: FK976AA-ABA
Serial #: 3CR8290P26
Software Build #: 83NAv6XrA5
Service ID #: 090-308
PCBRAND: Pavilion

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