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Tutor
Posts: 8
Member Since: ‎03-07-2010
Message 1 of 7 (1,425 Views)
Accepted Solution

USB Wireless receiver - HP ENVY 700-074 Desktop PC

Just purchased HP ENVY 700-074 Desktop PC. I carefully unpacked and setup the system.

 

Wireless keyboard and mouse will not work.  I checked and rechecked for a wireless receiver in the packing. None to be found.

 

Is it possible that I am missing a USB receiver or is this a built-in feature? 

0 Kudos
Accepted Solution

Re: USB Wireless receiver - HP ENVY 700-074 Desktop PC

Called Best Buy. Apparently no USB receiver packed with mouse and keyboard.

 

Thanks HP!!  Smiley Sad

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Tutor
Posts: 8
Member Since: ‎03-07-2010
Message 2 of 7 (1,415 Views)

Re: USB Wireless receiver - HP ENVY 700-074 Desktop PC

[ Edited ]

Called Best Buy. Apparently no USB receiver packed with mouse and keyboard.

 

Thanks HP!!  Smiley Sad

Honor Student
Posts: 2
Member Since: ‎01-23-2014
Message 3 of 7 (1,331 Views)

Re: USB Wireless receiver - HP ENVY 700-074 Desktop PC

I have got the same problem -  no USB receiver in the package. Where can I buy it?

Student
Posts: 1
Member Since: ‎07-16-2014
Message 4 of 7 (1,076 Views)

Re: USB Wireless receiver - HP ENVY 700-074 Desktop PC

Great same thing here I just used my old one but now i need it I thought maybe it had built in bluetooth

Smiley Sad

Student
Posts: 1
Member Since: ‎07-29-2014
Message 5 of 7 (1,019 Views)

Re: USB Wireless receiver - HP ENVY 700-074 Desktop PC

Try to engage or link the bluetooth. The dongle may be an internal one.


awsigo wrote:

Great same thing here I just used my old one but now i need it I thought maybe it had built in bluetooth

Smiley Sad


 

Honor Student
Posts: 2
Member Since: ‎01-23-2014
Message 6 of 7 (1,015 Views)

Re: USB Wireless receiver - HP ENVY 700-074 Desktop PC

Every pair of mouse-receiver are unique. It's wireless, but not bluetooth

Honor Student
Posts: 2
Member Since: ‎05-13-2012
Message 7 of 7 (809 Views)

Re: USB Wireless receiver - HP ENVY 700-074 Desktop PC

It's tucked into a divider in the mouse box
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