cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Highlighted
New member
1 0 0 0
Message 1 of 3
2,256
Flag Post

USB lost receiver model No G33M

HP Recommended
HP Wireless Classic Desktop K
Microsoft Windows 10 (64-bit)

Hi All,

 

I lost receiver of my mouse and keyborad, 

Where mouse Model # G33M 

and keyboard model # KBIM

 

Please help me how can I buy the receiver only.

Regards

Krishan

0 Kudos
2 REPLIES 2
Highlighted
Retired
Retired
17,747 17,730 1,299 2,042
Message 2 of 3
Flag Post
HP Recommended

Hey there!

 

                     Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand that you lost the receiver for wireless mouse and keyboard.

You cannot buy just a wireless receiver. Because every model of wireless mouse and keyboard has a different hardware ID. The receiver will work only if the hardware ID matches to the wireless keyboard and mouse.

But you can purchase just a wireless mouse which comes along with the dongle.

Please find the part number and link to order the part: http://hp.care/2bAvpq6

603289-001      Mouse - Elara w/Dongle, Green

If you don't find part using the above link you can buy the part from any online store i.e. Amazon,Ebay or any HP authorized shops.

 

Let me know if this helps.

Have a great day!

A4Apollo
I am an HP Employee

0 Kudos
Highlighted
New member
1 1 0 0
Message 3 of 3
Flag Post
HP Recommended
What about keyboard...? If we purchase new wireless mouse? Will it connect the keyboard with laptop (wireless)?
0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation