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Krishan-tyagi Student
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USB lost receiver model No G33M

HP Wireless Classic Desktop K
Microsoft Windows 10 (64-bit)

Hi All,

 

I lost receiver of my mouse and keyborad, 

Where mouse Model # G33M 

and keyboard model # KBIM

 

Please help me how can I buy the receiver only.

Regards

Krishan

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USB lost receiver model No G33M

Hey there!

 

                     Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand that you lost the receiver for wireless mouse and keyboard.

You cannot buy just a wireless receiver. Because every model of wireless mouse and keyboard has a different hardware ID. The receiver will work only if the hardware ID matches to the wireless keyboard and mouse.

But you can purchase just a wireless mouse which comes along with the dongle.

Please find the part number and link to order the part: http://hp.care/2bAvpq6

603289-001      Mouse - Elara w/Dongle, Green

If you don't find part using the above link you can buy the part from any online store i.e. Amazon,Ebay or any HP authorized shops.

 

Let me know if this helps.

Have a great day!

A4Apollo
I am an HP Employee

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Sneha2 Student
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USB lost receiver model No G33M

What about keyboard...? If we purchase new wireless mouse? Will it connect the keyboard with laptop (wireless)?
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