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PedroFinn Student
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USB ports not working

‎02-16-2017 12:38 PM

Product: HP 500B MT
Operating System: Microsoft Windows 10 (64-bit)

I uninstalled on old USB monitor program. All was OK until the uninstaller asked whether I should reconfigure USB ports using (something I can't recall now). Anyhow, both the mouse and the keyboard were not responding obviously because this uninsteller somehow switched off the USB ports. So I had to force a shutdown by pushing the power button.

 

Now - naturally - I can't log in to my original OS without mouse/keyboard. Obviously there are no physical problems with USB ports: I can log in to my PC using a linux or winpese-x64 usb stick. With those two there are no  problems with USB ports.

 

A idea how can I get USB ports live again?

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