Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
I am unable to download the HP hardware diagnostics, in windows 10
My CD/DVD drive is shut and cannot inset the CD
There should be a small hole on the drive (you did not provide model of PC) where you can firmly insert a paper clip and press to open the Drive even when it is not working.
Let me know,
thks I nevwr expected such a quick response, now i can tell u my actual problem n hope u can help me
I am trying to download the HP PC diagnostic but a message appears saying there are already 4 patitions so cannot create another an a error message 1722
so wat shall I do?
the reason I am trying to do download is because hoping my CD/DVD drive will work again...
My CD/DVD drive is shut and I cannot insert my CD, this happened after I upgraded my windows from 7 to 10
As i was doing a tune up my CD was ejected and the i cannot insert anymore CDs
updated windows 10
did a reboot
tried the F2 method but cannot
checked for system errors with the sfc method
went to device manager and put as uninstall for the drive and serched for harware changes
searched for drive updates
used msconfig method
still not able to solve Problem 1n 2
My Model : NY782AA-AB4300-10
PRODUCT : HP PAVILLION 300 TOUCHSMART -ALL IN ONE PC
LOCAL CASE #3039134961..THEY DO NOT KNOW WAT TO DO !
Didn't find what you were looking for?
Ask the community