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Step 1. Open Internet Explorer 11 and then go to any website with flash content; such as YouTube. Press Windows Key + X keys or click the gear icon at the top right corner of browser window. Click Compatibility View settings.
Step 2. In the Compatibility View Settings window, add the sites you’re having issues with showing flash content. Before clicking Close, make sure you have checked the options at bottom; Display intranet sites in Compatibility View and Use Microsoft compatibility lists.
If the above steps does not fix the issue please try settings listed below.
Make sure that the necessary add-ons are enabled in Internet Explorer. To do this, follow these steps:
On the Tools menu in Internet Explorer, click Internet Options.
Click the Programs tab, and then click Manage add-ons.
In the Currently loaded add-ons list, click Run without Permissions.
Look for the following add-ons in the list that's displayed. If any of these add-ons are listed, make sure the Status for each is listed as Enabled.
Shockwave Active X Control
Shockwave Flash Object
Java Plug-in (may be multiple add-ons)
QuickTime Plug-in (may be multiple add-ons)
Windows Media Player
A4Apollo I am an HP Employee
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