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Honor Student
Posts: 3
Member Since: ‎01-11-2010
Message 1 of 3 (1,746 Views)

Unable to read CD in HP TouchSmart 300 on Drive E

I have new TouchSmart 300 desktop and I am trying to read some CD's that contain pictures. It appears that CD loads OK but then it is ejected and a message to insert a disk. The copied DC's are CD-RW. They worked fine on my previous Dell desktop,

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Distinguished Professor
Posts: 2,580
Member Since: ‎11-17-2008
Message 2 of 3 (1,734 Views)

Re: Unable to read CD in HP TouchSmart 300 on Drive E

Some RW burns can be flaky when viewed on other hardware. If other CDs work well  and you can burn RW and read RWs from the same PC, to me this is par for the course. You can always uyse a USB thumb drive to transfer.


My personal opinion is not to use RW for inter-PC transfers or if you want to play the files on other hardware. I always use +R or a USB storage device.

I am an HP employee expressing my own opinion.
Please post rather than send me a message. It's good for the community and I might not be able to get back quickly. - Thank you.
Posts: 1
Member Since: ‎07-20-2010
Message 3 of 3 (1,531 Views)

Re: Unable to read CD in HP TouchSmart 300 on Drive E

I am trying to install a driver from a cd.  The drive will not read it!  Just sying use a thumbnail drive is not an option.  the real question is why won't this coputer, which I paid for knowing there was a cd drive, work?  How do I play music from CD's how do I install drivers fro CD's howdo i burn pictures and files I need to US mail to cd's?

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