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PaulD1796 Student
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Unknown Flashing Screen Icon

HP TouchSmart 520 PC
Microsoft Windows 10 (64-bit)

I have an HP TouchSmart 520 . . . whether using windows 8.1 Pro or 10 I have an uknown icon that keeps flashing on the right side of my screen . .. I am unable to click on to touch it to activate and I cannot get it to go away . . . might you know what it is?  Thanks . . .

 

Capture.JPG

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Unknown Flashing Screen Icon

Hi there @PaulD1796,

 

May the Forums be with you!  It is a great place to find the help you need, from other users, HP experts, and other support personnel.  I understand that you have an unknown flashing icon on your  desktop.  I am happy to help with this.

 

I cannot say what exactly it might be, but it is best to be a bit cautious. If it is a relatively recent occurrence, then try using HP PCs - Using Microsoft System Restore (Windows 10, 😎 to roll back to a point before it first appeared.

 

If that does not help, then try going through the two of these documents that apply to your current OS: HP PCs - Resolving slow system performance (Windows 😎, or HP PCs - Computer Is Slow (Windows 10), and  HP PCs - Slow Internet Troubleshooting (Windows 10, 😎. In this case you are looking to find or remove the unknown application or possible malicious software.

 

 

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.

Malygris1
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1amanda Honor Student
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Unknown Flashing Screen Icon

Mine does the same thing.  It will go away temporarily when I press the identical buttons on the side of the monitor, but it comes back when I move my mouse.  It also keeps my computer from going in to sleep mode.  Any luck?

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1amanda Honor Student
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Unknown Flashing Screen Icon

It is the HDMI menu

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qibu Tutor
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Unknown Flashing Screen Icon

Hi, your problem should be caused by virus, to fix your problem, you can try these tools: TDSSKiller - http://media.kaspersky.com/utilities/VirusUtilities/EN/tdsskiller.exe

 

Sophos Anti-Rootkit - http://www.sophos.com/products/free-...i-rootkit.html

 

NOD32 Online Scanner - http://www.eset.com/us/online-scanner-popup

 

SpyHunter - http://guides.uufix.com/Spyhunter_Download.php

 

SuperAntiSpyware - http://www.filehippo.com/download_superantispyware

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