-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
- HP Community
- >
- Archived Topics
- >
- Desktops (Archived)
- >
- Unwanted HP PC Recovery, won't load Windows XP
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question

Unwanted HP PC Recovery, won't load Windows XP
09-11-2010 12:17 PM

HP Pavilion Win XP
I used OEM HP CD recovery discs to do destructive recovery.
Upon restart, PC keeps entering PC recovery screens.
If I press F8 on restart, I get Windows Advance Option Menu: I can't get into Safe Mode as the options given are 1. Start Windows XP PRO (but I have XP Home edition) > it tells me I have missing/corrupted SYSTEM32\hal.dll or 2. sends me back to HP RECOVERY.
If I try going to Safe Mode with Command Prompt, and try to run an FPATCH batch file per HP recommendations, the PC says it can not find a partition.
How to get Windows XP loaded again and out of this dang recovery loop?
09-12-2010 12:11 AM

Try booting with a utilty cd to delete partitions/ format hdd. I usually recommend Partition Wizard .Download the (free) bootable cd iso here .Get ImgBurn here to burn the image to cd. Boot with it and delete both partitons,then create one and format it. If all goes well, try booting with Recovery Disks again.
**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***
03-22-2017 06:26 PM

Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that you are unable to update the Intel Graphics drivers for your Compaq Presario CQ3270IX Desktop PC.
This issue could occur if the drivers are not uninstalled from the device manager.
Let's go through a few steps to resolve this issue.
And here's the step by step guide for you in the link: Device Manager Information in Windows 7
Now you may download and run the Intel® Driver Update Utility which will detect and install the missing drivers. Please follow this link to download the Intel® Driver Update Utility: http://hp.care/2cu13pK
Let me know how this works.
You have a good day ahead.
Rainbow23
I am an HP Employee
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution” button, “Thumbs up" button!

Didn't find what you were looking for? Ask the community