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sirkennethfl
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Update on HPE 570t with Sandy Bridge Motherboard

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I have one of the HPE 570t desktops with the flawed Sandy Bridge motherboards. HP support conviced me to keep the machine until a fix is available. Has anyone heard when/if HP will be replacing the impacted motherboards?

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Hanspuppa
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sirkennethfl wrote: I have one of the HPE 570t desktops with the flawed Sandy Bridge motherboards. HP support conviced me to keep the machine until a fix is available. Has anyone heard when/if HP will be replacing the impacted motherboards?

Hello sirkennethfl, HP did make an anouncement about these faulty motherboards. I believe they mentioned these boards would be replaced as soon as they receive the new chipsets from Intel, which is due in a couple months. It may be sooner, but I would not expect it any sooner.

 

Since this fault is not as great of a deal as it might have been, the motherboard does need to be replaced, but it may work just fine until HP relaces the faulty motherboard with the newly revised version.

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onlydlonly
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hp's customer service is horrible. no updates on what is going on even though i see the i7 2600 back on the marketplace. no customer service rep seems to know what im talking about so i have to explain each time and never get an answer. i have a computer with the flawed chipset that is full with software . want to know what my options will be. if i have to return the computer and lose all my data and then reinstall all programs to the new computer i will not be using hp for any further purchases

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spacechild
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Hello to sirkennethfl: I did read a story in another computer mag(Maximum PC) that Intel's Sandy Bridge Procs had problems {Content Edited}. ...stay tuned just in case it comes to that

just remember; you can usually tell a pioneer by the arrows in their back!

good luck namesake!

                                                                                                                    spacechild

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