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01-30-2012 05:37 PM
My HP Desktop started acting strange, giving disc errors. The shop I took it to traced the problem to the motherboard and installed a new ASUS that supports the AMD chipset. They also loaded a copy of windows. I would like to restore my original operating system and have the recovery discs I made when I got the machine.
I've put the disc in and started the machine and, after a long time loading, it tells me I can't use the recovery discs on this machine, I think becuase it doesn't recognize it as the same machine. How can I recover the system?
01-30-2012 06:45 PM - edited 01-30-2012 06:48 PM
Unfortunately, the only way the recovery disks work is on the same PC, with the exact same model motherboard that it had originally along with the HP BIOS.
This is done to comply with the OEM licensing rules set forth by Microsoft.
To Microsoft, a different motherboard = a new PC. An OEM license cannot be transferred to a new motherboard, PC, etc.
You will not be able to recover the system to the state it came from the HP factory.