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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-24-2017 05:49 PM

HP Recommended
Product: Example: Pavilion a6037c
Operating System: Microsoft Windows Vista

need an installation disc.  Vista Home premium. have the recovery disc, but it seems to need the installations also

5 REPLIES 5

‎03-24-2017 06:01 PM

HP Recommended

What type of recovery disc do you have? HP Recovery Discs either purchased from HP or owner created using HP Recovery Manager should not need any other install disc.

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‎03-24-2017 06:05 PM

HP Recommended

i bought the recovery discs from Computer surgens. 2 Hp recovery discs and 1 supllemental disc.

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‎03-24-2017 06:08 PM

HP Recommended

When you boot from the disc does it tell you that you need another install disc? What exactly is the message you get and at what point in the recovery process?

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‎03-24-2017 06:22 PM

HP Recommended

I get my "HP Invent" blue boot screen.

then it goes black and then says " An operatating system wasn't found. Try disconnecting any drives that don't contain an operating system.

Press Ctrl+lt+Del to restart"

 

my computer suffered a head crash and i replaced with a brand new harddrive.

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‎03-24-2017 08:14 PM

HP Recommended

Your machine is trying to boot from the blank hard drive instead of Recovery Discs. Do you have anything in bottom left corner of HP Invent screen- F9 for boot options? If not enter BIOS and set CD/DVD drive as first Boot device Save & Exit.

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