Having trouble signing in? Try this!
Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Posts: 14
Member Since: ‎11-14-2012
Message 1 of 4 (274 Views)

Volume buttons on Pavilion not working

HP Pavilion a6228x

Vista 32-bit


The audio buttons on my keyboard are not working, specifically, the volume increase, decrease and mute buttons. When the buttons are activated, the volume bars are displayed on the monitor but further pressing of the buttons has no affect on audio and the bars do not change. The latest audio driver has been installed but still no change.

Any idea on how to correct this?


0 Kudos
Associate Professor
Posts: 1,637
Member Since: ‎05-17-2011
Message 2 of 4 (250 Views)

Re: Volume buttons on Pavilion not working

Posts: 14
Member Since: ‎11-14-2012
Message 3 of 4 (227 Views)

Re: Volume buttons on Pavilion not working

I downloaded and re-installed the driver but it did not fix the problem.

Distinguished Professor
Posts: 3,551
Member Since: ‎05-31-2012
Message 4 of 4 (214 Views)

Volume buttons on Pavilion not working

Hello Lawren5,

The keyboard drivers are what controls the keyboard functions so they are in sense the troubleshooting steps. If the display is showing then the keyboard believes it is changing some sound somewhere.

Check your sound settings and verify that they are correct and you may want to change the default to something else and then back again.

Do you have anything else that controls the volume on your PC (e.g. a remote) does it work?

And has the keyboard ever worked or did it just stop one day?
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation