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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Microsoft Windows XP

WHEN I Start my cumputer showing this press any key to option ROM massage And window not start.

1 REPLY 1
HP Recommended

@9911

 

Hello;

Allow me to welcome you to the HP forums!

 

From your description, it sounds like your PC is experiencing a memory failure.

 

To check that, press the Esc key repeatedly while starting, and you should then see an HP Startup Menu much like the one below: 

 

HP Startup Menu.jpg

 

Then, press the key shown to run diagnostics.  This will check out the memory and hard drive.


Tell us what the diagnostics report.


We can proceed when you provide the information.

Thanks



I am a volunteer and I do not work for, nor represent, HP
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