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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-15-2017 09:35 AM

HP Recommended
Product: officejet pro 8740
Operating System: Microsoft Windows 10 (32-bit)

my printer wifi capability has been turned off by my company.  Cannot connect to router via ethernet cable.  Are the two related?  Is there a workaround?

1 REPLY 1

‎05-16-2017 09:51 AM

HP Recommended

Hi @agloc,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

I see from the post the Wi-Fi capability has been turned off by your company and you want to know if this can be connected via ethernet. Don't worry I'll be really glad to help you with this,

 

I did check the printer specification and found that it does support Ethernet, Wi-Fi, and USB. So, you can go ahead and connect via Ethernet. 

 

If you wish, you could also try to connect USB cable from the printer to the PC. 

 

For more details on how to set up a Wired network, please go through the support document, click here

 

I hope this helps, let me know if you need any further assistance. I'll be more than happy to help.

 

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

 

 

Jeet_Singh
I am an HP Employee

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