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CHET6464
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Message 1 of 2
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WIFI RECEPTION

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HP 500-339 PRODUCT #F3F04AA#AB
Microsoft Windows 10 (32-bit)

I am having weak wifi reception on this desktop where all other devices are recieving good signals .How can I increase the reception ?

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The_Fossette
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Message 2 of 2
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Hi @CHET6464

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are having issues with the Wi-Fi reception on your computer.

 

I’d love to help!

 

I would like to inform you that Wi-Fi signal strength depends on many factors. Please through the link below for more information.

 

http://hp.care/2qKgxhp

 

Meanwhile, I recommend you to run a test on the wireless card to make sure that the wireless card is working fine. Follow the steps in the below link on how to run the test.

 

http://hp.care/2oFvgJj

 

If the wireless card is fine, I recommend you to update the drivers for the wireless card. Here is how it is done.

 

·         Select the Start button, type Device Manager, and select it from the list of results.

·         Expand one of the categories to find the name of your device, then right-click (or tap and hold) it, and select Update Driver. For wireless cards, expand the Network adapters category, right click your wireless card and select Update Driver.

·         Select Search automatically for updated driver software.

 

Let me know how it goes and you have a good day ahead.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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