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Banale Student
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Warranty HP workstation Z240

Z240
Microsoft Windows 7 (64-bit)

Hello,

 

I have some problem to open a ticket in warranty for an HP Z240.

 

I'm registered on HP Support and also HP Enterprise Support, but when I try to open a ticket after the serial number check the site platform give me an error: this is not the right site for this serial number.

 

I get this error on HP Support and also HP Enterprise support.

 

What is the procedure to open a warranty ticket for this workstation?????

If I call the telephone support number is always busy......it is crazy

 

 

Thanks,

Alessandro

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HP Support Agent
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Warranty HP workstation Z240

Hi @Banale,

 

Thank you for posting on HP Forums, The issue that you have with this HP workstation Z240k is classified as a commercial product (business line).

Our Commercial Support Team does not provide assistance via this platform.


If you require immediate assistance, you will need to log a case with our Commercial Support Team.

 

Please click on this link: http://www8.hp.com/us/en/contact-hp/business-support.html for more details and support.

 

Let me know if you require further information and/or assistance.

TechRush5
I work on behalf of HP

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