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Lighty Student
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Warranty Issue

Example: HP 23_Q105NA
Microsoft Windows 10 (32-bit)

I purchased HP23-Q105NA on 15/1/17. HP support has informed me that the warranty expired on 15/01/17. I have following the instructions to dispute the warranty but the DISPUTE THIS link is not available to select. How can I resolve this?

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Provost Provost
Provost
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Warranty Issue

I will ask to have your issue escalated.  Today is Sunday in most of the world, and as such, is not a business day.  You can expect to be contacted by an HP representative on the forum tomorrow.

 

edit:

Escalation requested. 05/02/2017  at 1815 CET.

You can say thanks for my help by clicking on the Thumbs up .
If your problem is solved or question answered by my post, please click the Accepted Solution button in that post.

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Moderator
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Warranty Issue

@Lighty

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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