The HP Community is here for you.
01-03-2014 02:56 PM - edited 01-03-2014 03:02 PM
I need to know something to find out whether I can update my computer. If you own an ENVY Phoenix 810-150se and feel like doing someone a HUGE favor, I would REALLY appreciate your help!
I just need to know what BIOS version your computer is (esp. if your processor is either a 4930k or a 4960x). Just type "msinfo32" in the Run menu and copy/past the line of information for "BIOS Version/Date?"
Thanks so much!!!
01-03-2014 09:31 PM - edited 01-05-2014 05:22 PM
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP Omen X; i7-6700K; 16 GB DDR4 2133; GTX 1070; 256 GB SSD M.2; Win 10 Home
HP Photosmart 7520 AIO
|**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**|
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.
01-04-2014 12:05 AM
If anyone has a 810-150se, please post your BIOS version. Thank you!
01-05-2014 08:55 AM - edited 01-05-2014 08:57 AM
Please be more specific as to what you are wanting to do to your computer and post your system's specs. "Update my computer" is pretty vague/ambiguous and could mean a dozen different things.
If you have a i7 4930k or i7 4960x you obviously don't want to upgrade your processor. But again, no one here really knows what you are wanting or what computer you have because of the way you phrased your post.
Just tell us what your ultimate goal is. e.g. upgrade graphics card, change out RAM, change out PSU, change out CPU, etc....
Pretty much everyone here will try and help you or at least point you in the right direction.
If - as I suspect (and I'm guessing) you are wanting to go from a Sandy Bridge-E to an Ivy Bridge -E proc, then yes you'll have a problem on a HP Pegatron Pittsburgh mobo. Changing to IVB-E typically requires a BIOS flash or update for the IVB-E to work, which you can't do on the HP board. The only way is if you are willing to buy your own new aftertmarket mobo such as an ASUS or MSI and install it yourself. Then the IVB-E CPU will work and a BIOS flash will be easy to find if you even need one. But this of course voids your warranty and you'll need a new copy of Windows.
01-05-2014 10:41 AM
There is a documentation error with the ENVY Phoenix models using the Pittsburg2 motherboard. The product specifications indicate support for the I7-4xxx processors and the motherboard specifications indicate no support for the i7-4xxx processors.
HP has been ask to clarify this situation.
Some manufacturers provided bios updates to support the new processors on the LGA2011 socketed motherboards. It all depends on when the bios was created and what processor support was included in the bios.
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
01-06-2014 10:55 AM - edited 01-06-2014 10:55 AM
@hapkiman -- You guessed correctly.
@Big_Dave -- I also found the documentation issue. It's hard to get simple answers on this issue.
An official HP BIOS update does in fact exists fir the Pittsburgh2 motherboard, but it's from late June of 2013.
I just need to know the BIOS version of the 810-150se, epsecially from a computer with a 4930k or 4960x. If you own one of these computers, or otherwise have access to one, please post your BIOS version here.
If it's the same as the update, then I can upgrade; not otherwise.