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Posts: 1
Member Since: ‎12-21-2016
Message 1 of 2 (242 Views)

When I start up, I get three long beeps and four short beeps, five times in a row!

Product Name: HP Pavilion desktop 23-q113w
Operating System: Microsoft Windows 10 (64-bit)

Hi! Thanks ahead of time for helping me!!

I barely use my computer and once when it was in 'SLEEP' mode, I pushed the 'Start' button and it started beeping. I powered it off manually and ever since then, when I start up, I get three long beeps and four short beeps, five times in a row! I searched for the beep codes but didn't see those particular beeps. My warranty ended in October, of course! 

Anyway, any help would be greatly appreciated!!


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Posts: 12,704
Member Since: ‎08-09-2015
Message 2 of 2 (209 Views)

Re: When I start up, I get three long beeps and four short beeps, five times in a row!




Allow me to welcome you to the HP forums!

Sorry, but I don't have very good news for you ...

From what I can find out, this combination means that the motherboard is not getting power properly.


This could be an internal failure of the motherboard, but it could also mean the power supply (PSU) has failed.


It's unusual for a PSU to fail this soon, as all of those I've replaced in HP desktops were at least 5 years old.


But, there is nothing we can do from here to diagnose the problem.


You can try running diagnostics yourself, by pressing Esc or F2 repeatedly while booting.  If that brings up an HP utilities menu, select the diagnostics.


Since it's no longer under warranty, you could take to a PC repair place and see what they would charge to run diagnostics for you.

Good Luck

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