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04-24-2017 05:42 PM
04-24-2017 05:46 PM
First thing to try: turn off your wireless router (or the "combination" box supplied by your Internet provider, that is both a "modem" and a "wireless router"). Wait 10 seconds, and turn it on, and wait for it to fully reboot. Then, try to connect your computer's wireless adapter.
04-24-2017 06:16 PM
04-24-2017 06:33 PM - edited 04-24-2017 06:36 PM
> Product name: Pavilion Windows 10
Has the wireless *EVER* worked?
Can you please be more specific, so that I can look at the hardware specifications.
> I have tried that.
Thanks for the additional information. It helps.
> However, it's not just my home wifi that my laptop isn't recognizing. It's every wifi that I've tried ...
Does your laptop have a physical switch, such as a "slider", that enable/disables the wireless adapter?
[Knowing the specific model-number would help me view pictures of your laptop, to look for such a switch.]
Or, a label on one of the 12 F-keys, which, when used with the 'FN' key on your keyboard, can enable/disable it?
04-24-2017 06:45 PM
My laptop doesn't have a physical switch or a label on the 12F key.
I have a windows 10 hp pavilion
04-25-2017 08:51 AM
> My wifi always work when I'm at school, at home, or anywhere that has wifi for that matter.
Is that in the past, and in the present, or only in the past?
> My laptop doesn't have a physical switch or a label on the 12F key.
I meant for you to look at all twelve of the F-keys, not just the 'F12' key.
> I have a windows 10 hp pavilion
Again, I'm asking you to be more specific, so that I can look at images, to look for a switch, or to look at the labels on those twelve keys. Please check the label on the bottom of your laptop.
04-25-2017 09:08 AM
Also, yes I understood what you were saying I looked at all the "F-keys" none of them do.
Sorry I wasn't specific enough I'm not that great with technology... I don't have me laptop with me so I'll have to get more information later. There's multiple labels on the bottom of my screen I don't know which one you want...
04-25-2017 09:13 AM
> There's multiple labels on the bottom of my screen I don't know which one you want.
It's probably the most "professional-looking" one -- not just a simple small one with black text on a white sticker that mostly has numbers/letters. The correct one probably has 'P/N' ("part number") and 'S/N' ("serial number").
Posting the P/N would be good -- please do not post the S/N.
04-25-2017 02:49 PM
> F9J1 either a 0 or 8 8AABA
is your P/N: F9J18UA with a suffix of '#ABA', i.e., a "touchscreen" laptop?
If so, see page 13 of: http://h10032.www1.hp.com/ctg/Manual/c04196644 for the diagram:
1. Question mark
3. 8-point star
6. turn speakers off/on
7. decrease speaker volume
8. increase speaker volume
9. rewind to start
11. fast-forward to end
So, if you hold-down the 'FN' key (bottom-left of your keyboard), touch the "airplane", and release both keys, you can enable (or disable) your wireless adapter. Repeat those keys to disable (or enable) your wireless adapter.
That "airplane-mode" is best-used on most airplanes, because only a few airplanes offer "inflight-WiFi", and it quickly drains your computer's battery while trying and trying and trying and trying to connect to non-existent WiFi networks.
I hope this helps.
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