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04-14-2016 10:25 AM
I just bought a custom HP ENVY Phoenix 850se and the HDD is a terribly slow 2tb sata which drags the performance of the PC down in a huge way. From my old computer I removed the SSD, can I swap the two drives without voiding the warranty?
The current HDD is a 2tb seagate running Windows 7 Pro
The SSD is a 1tb Samsung 850EVO running Windows 7 HP
Both are 64bit.
If it does not void the warranty, can I have the stipulation in writing?
04-14-2016 02:06 PM - edited 04-14-2016 02:21 PM
No one in this forum can give you assurance in writing.
You can use the SSD.
I have an 810-150se and did what you are contemplating. My PC came with the option to select a 128 GB or 256 GB SSD, or a 2 TB HDD. I selected the 2 TB HHD and then added a 256 GB SSD as the OS drive after purchase with no ill effects when restoring the factory image.
One caveat, you must put the PC back to factory specs if it has to be serviced by HP. Some hardware changes can make it difficult to load the factory image. HP will do this (load the factory image) before returning the PC to you after performing warranty service.