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Wong1
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Windosw 10 problem

Hp Pavillion
Microsoft Windows 10 (64-bit)

After the recents update, i encountered this problem. My laptop wont boot up and showing this problem (C:system 32 logfiles srt srt trail txt). It keeps on automatic repair, diagnosing pc, and finally it says it cant repair your laptop or go for advanced options. I need help from you guys.

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doughjohn
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Hi

 

Can you list the make and model fully pleae and the operating system, and if it is a laptop start a thread there. 

 

This desktops.

 

Then you may get more targeted help.

 

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Windosw 10 problem

Hi!, @Wong1:

 

Welcome, to Forum !.

 

Have, you installed ... Windows 10 Insider Preview, build 10074 ?.

 

If yes, you can see, this link ... http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_repair/stuck-on-preparing-aut...

 

Caution: Never write, in this public Forum, the S/N (serial number), of your device. It's, for your security.

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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Wong1
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Windosw 10 problem

I'm not sure which version i installed. But i know few days back after i installed an microsoft update, the problem came out from nowhere.  How to check which version that i installed?

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Hi!, Wong1:

 

See, this link ... http://windows.microsoft.com/en-us/windows/which-operating-system

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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