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10-09-2016 11:15 AM
Hello, every time I startup my computer, it says "Please Wait" and proceeds to open recovery manager.
I have tried the BIOS, and tons of other options such as a hard reboot, and I have checked on countless forums. Please help. I am running windows 10.
10-10-2016 07:34 PM
After two "unsuccessful" reboots, it should automatically launch the Recovery Environment.
If you click on "Advanced Tools", you can get a command-line, and try things like 'CHKDSK C: /F',
to see if file-system problems are causing the problem.
10-23-2016 08:56 AM - edited 10-23-2016 08:59 AM
>> After two "unsuccessful" reboots, it should automatically launch the Recovery Environment.
> It continues to recovery manager, even after two unsucessful reboots.
What happens next?
How many minutes does it take?
Does it "work" for quite a while, trying to fix one (or more) problems, and then ask to reboot?
Does your computer have a lamp on the front that lights-up when the disk-drive is accessed?
Does that lamp "blink" erratically, or is it solidly "on", to indicate more-or-less "continuous" usage of the disk-drive?
11-02-2016 04:51 PM
After that, it just says on the screen, I can click the other "tools" such as "run computer checkup", "Show contact information", and "File backup" but system recovery is blacked out.
It takes about 30 seconds to boot up, and as soon as it does it opens to recovery manager, and no matter how long I wait, It doesn't ask to reboot.
I have three lights, one for the battery, one for the power, and one that looks like three CD-disks, that isn't on.
11-23-2016 03:01 PM
I apologize for the widely delayed responses, and I'll give you all the info I can.
There are four buttons labeled 'System Recovery,' 'Run Computer Checkup,' 'Show Contact Information' and 'File Backup'
'System Recovery is gray in color, and I cannot select it.
Clicking the 'Run Computer Checkup' button brings up three selections, Check disk for the windows partition, Check disk for the recovery partition, and open command prompt. Selecting the first one results in an error after about a minute, which says, "Error Detected in index $i30 for file 6034" The second is normal, and I can open a command prompt.
Clicking the 'Show Contact' button simply shows how to contact hp.
Clicking the fourth button results in two selections: "Auto Selection" Which fails with the error codes "FFFFFF15" and "6"
and "User Selectio
11-23-2016 03:59 PM
> "Error Detected in index $i30 for file 6034"
> The second is normal, and I can open a command prompt.
That error-message indicates some corruption in the file-system.
So, open a command-prompt, and type: CHKDSK C: /F
and press ENTER.
Either it will immediately run a "check-disk", to analyze/fix the file-system,
or it will tell you that the "disk-check" will run after you reboot.
After the "check-disk", or after that "next reboot" message, type: SHUTDOWN -R -T 5
to force a shutdown and reboot, after 5 seconds.