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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Windows 10 locked up on choose your keyboard layout

HP Recommended
Pavilion P6000
Microsoft Windows 10 (64-bit)
Went to restart my computer and checked on restart an update computer and when it restarted it landed on choose your keyboard layout screen and won't do anything else
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HP Recommended

Hi @Jscott1, thanks for reaching out to the forums! I understand that your HP PC is stuck on a screen asking ou to select a keyboard layout. I'll be happy to help here. If PC allows you then please choose US from that screen. And let me know what happens on next screen.

 

If PC does not allow you to select US and continue, then press Ctrl+Alt+del keys simultaneously on the keyboard and let the PC restart. If none of the steps works then manually restart the PC by pressing and holding the power button until PC power off. Restart the PC and it should boot to Windows. Please complete the steps below and let me know the outcome. Cheers!

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