Can someone help me please as HP Support sends me around in circles and I'm at my wits end!
I have an old-ish HP Pavilion laptop which I perhaps unwisely upgraded to Windows 10. The upgrade went fine and initially I didn't notice any major problems but as time went on I now have constant issues with the CPU going into overdrive (sorry if I use incorrect terminology I'm a bit of a novice), the fan running constantly even with only one program running.
After a bit of investigating I figure the issue is that HP don't support Windows 10 on my old computer so haven't released updated drivers for my model - can anyone confirm if I am right here?
So, okay, my bad, I probably shouldn't have upgraded. Now I just want to go back to Windows 7 but of course I'm way past the one month that I can automatically go back. I wish I'd realised earlier on but c'est l vie.
Now my issue is that HP don't provide recovery discs in the box - thanks a lot HP. So we're meant to just know this and create our own recovery disc, but of course i have not. Many lessons learnt along this path.
What am I meant to do here?? I can't even figure out hwo to contant HP support, their website sends you in circles and won't provide a link to ask them for a recovery disc.
Can anyone help me please? Would very much appreciate some help!
One more q - if I can get my hands on an install CD, will my product key work? It's on the bottom of my computer, but from reading forums I've seen others have troubles when performing a windows re-install, because when they try and enter the product key they get an error message that their windows was pre-installed on their computer... I'm wanting to avoid any major troubles like this if I do a re-install.