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mboydj
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Windows 7 Pro to Windows 10 Pro on HP-Z1

HP-Z1 G2
Microsoft Windows 7 (64-bit)

I have tried 3 times to do the upgrade, but my computer locks up after about 5 minutes once Windows 10 Pro is installed.  I think I am going to have to do a clean install.  My current Windows 7 was pre installed; how do I or do I need to obtain the Windows 7 product key?

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Windows 7 Pro to Windows 10 Pro on HP-Z1

Hi 

   When you say a clean install do you mean Windows 7 or Windows 10 ??  Regarding your Product key if you have upgraded to Windows 10 from 7 via the upgrade notification and then do a clean install of Windows 10 then you won't have to worry about activation because when you upgraded originaly your product ID would be verified by Microsoft and your machines details will be recorded on Microsofts servers so will activate automaticaly . If you are just downgrading back to windows 7 from 10 you can just roll back to Windows 7 from the recovery option in Update and Settings app in Windows 10 using the Windows.old file that is created in the upgrade procedure and you won't need to activate Windows 7 .

 

        Checkurtech

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