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barsim
Level 2
21 8 0 2
Message 1 of 2
471
Flag Post

Windows 7 X64 ISO donload

HP Recommended
HP Compaq dc5800
Microsoft Windows 7 (64-bit)

I do not have Windows 7 x 64 installations DVD.

Tried to download in ISO from windows site, error message was the answer.

Suggestion was to get it from HP.

My machine

M/N: NV321UA#ABA

S/N: (removed content)

 I've tried to chat about this but this S/N was recognized, however it was given by the HP assistant.

Thank you

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
138,195 89,314 21,343 27,829
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

You have to call the HP business support phone number for the country you live in to order recovery media.

 

Windows 7 was not available when the dc5800 came out, so the latest recovery disks you can purchase would be for Windows Vista.

 

Have the serial number of the PC available to give to the customer services rep.

 

I have an old phone listing from 2010.  Maybe the business support number is still good for your country.

 

I know the one shown there for the USA is still good.

 

http://h50146.www5.hp.com/lib/doc/manual/desktop/business_desktops/6005us_332630_007.pdf

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