Note on archived topics.
08-20-2016 01:57 PM
My new computer was running slowly so I looked into task manager to find whats in the image. If I close it, the pc runs correctly but it will start up again within a few minutes to a few hours. Sometimes its only one instance with a cap at usuing 20% of my cpu, which is still rediculous and slows the pc down. Then sometimes theres multiple like shown in the picture. I've read many forms already about this and havent found a fix. I also included the command line from task manager becaus I know a lot of other foums asked for it.
08-27-2016 08:53 AM
Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the rundll32 taking all the processing power. I would like to assist you today with resolving this issue.
Please look at the following documents.
Please keep me informed of how things went.
If you require further assistance, let me know and I will gladly do all I can to help you.
Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! :)
08-31-2016 12:24 PM
Your images show:
Command line --> UpdateSoftwareInventory
Description --> Windo...
So, the column with the heading of 'Description' needs to be widened, by you, to show more detail, to help describe your problem.
I don't know if it is a HP or a Microsoft task named 'Update Software Inventory' that is running.
It's probably going to finish running, at some time (minutes? hours?), once it completes its task.
Probably "typical" for a brand-new computer, as part of its "update" process (HP updates, Microsoft Windows updates) after the first time that it is connected to the Internet.