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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Windows product key

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I recently formatted my laptop but forgot to note down the windows product key.How can I know the windows product key that was originally loaded on my laptop? 

I was able to find the varios drivers in the hp site but still could not find anything related to the windows.What is the procedure to find out the windows product key?

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Hi,

 

What is your original laptop ?  Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

BH
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If you reinstall from the original HP-provided disk(s), then you don't need to enter a product-key.

 

Contact HP, and order a replacement set of "System Recovery" DVD-disks (or a USB memory-stick),

and use that media to reinstall Windows.

 

Or, if your computer was running Windows 10, and it was (probably automatically) activated, you have a "digital entitlement" to download Windows 10, and to re-install Windows on your computer, without needing to enter a product-key.

 

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I am still using windows 8.1.How do I request HP for recovery disk?Would I have to go to the HP store nearby or will it be avaiable on the interrnet ?

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Bhavesh25

 

HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.

You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/drivers

Once there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update". If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836

If HP no longer provides Recovery Media for your model, a couple of other sites you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/


Good Luck

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> I am still using windows 8.1.

> How do I request HP for recovery disk?

> Would I have to go to the HP store nearby or will it be available on the internet ?

 

If there is a local HP store, they probably will NOT have the recovery set in their inventory, but they should be able to direct you, similar to as follows:

 

>> If the Recovery disk set is available from HP, see: http://support.hp.com/us-en/document/bph07143

>> Scroll down to the Ordering a recovery kit from HP in the United States and Canada

 

The above information was copied from a post by: http://h30434.www3.hp.com/t5/user/viewprofilepage/user-id/10142

 

 

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