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Wetheliwars Honor Student
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Windows stuck on loading screen after resetting to factory condition

Windows 10 HP
Microsoft Windows XP
So, I've reset my computer due to a virus problem, and now my computer is doing this little circle loading screen for hours. Is there anyway to get it to finally load?
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Windows stuck on loading screen after resetting to factory condition

Wetheliwars

 

Hello;

Allow me to welcome you to the HP forums!

I read your post about reset problems and wanted to help -- but need more information.

 

You said you're running Windows XP, but your thread title says Windows 10.

 

So, which OS version was actually running before you tried the factory reset?

 

And, if it was Win10, did that come preinstalled on the PC, or did you do the Win10 Upgrade?


We can proceed once you provide the information.

Thanks

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

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