Hi, i've been trying to update to windows 10 from this morning. The update froze at 0% for 3 hours so i decided to reboot my computer. It got stuck on a black screen with a cursor, i opened the task manager and managed to get out of the black screen. Then i tried to update again and the samething happened.
One thing that i realized is that everytime i open my task manager after the update fail, i can see my disk usage at 100% for like 1 min and then it goes down.
Is the disk not powerfull enough to update the system?
if i have to change my disk, any suggestion for me?
Any solution to help me update to windows 10 safely without any problems?
@old_geekster My laptop auto magically updated. It took over an hour and then when I tried to turn it on it says updating in progress (0%) black screen with hp. Then the screen goes blank completely but the computer is still on. I'm dismal at tech so I took out the battery and started it again. Message came up for options to restore/manage files etc. I tried restoring to a previous date but it failed. Is my only option to restore.to factory settings and lose files? Thanks
I wish that I had better news for you, but a full restore to factory settings sounds like your only option. This is the reason for all of the warnings about doing a backup of your files. You never know when you will have a fatal error that will cause you to lose your files.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!