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mite
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X3000 compatibility with k5500 keyboard with hp link-5

HP Recommended
X3000
Microsoft Windows 10 (64-bit)

I own a X3000 mouse and a K5500 keyboard that came with a link-5 nano-receiver.

How can i make the X3000 work with the link-5 nano-receiver?

I try the procedure described in the quick setup guide but it's dosn't work.

Ther is a matter of compatibility bithween those two?

Thanks.

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Malygris1
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Message 2 of 3
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HP Recommended

Hi there @mite,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that you are having trouble connecting to a device with your X3000 mouse. I am happy to help with this.

 

Have you checked the batteries in the mouse?

Is there any sign that the mouse is getting power? 

 

Setting up the HP Wireless Mouse x3000

 

If the batteries are installed correctly and there is no power, or the device is still refusing to connect then I would suggest contacting phone support. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Please let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
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mite
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the X3000 works fine with his own nano-receiver, infact i just uset right now.

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