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HP Recommended

Z240 - Stopped from installing WIn 7 32-bit

Z240
Microsoft Windows 7 (32-bit)

I am trying to find out why I am blocked from install WIndows 7 Pro 32-bit.

 

Please advise.

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HP Recommended

Z240 - Stopped from installing WIn 7 32-bit

stefenkaur

 

Hello;

Allow me to welcome you to the HP forums!

I read your post about problems installing Win7 and wanted to help -- but need more information.

 

There is more than one model of your PC and we need the specific model number to search for information about it.

 

If you can, please follow the directions in this link to find the detailed product number of your PC: http://support.hp.com/us-en/document/c03754824?jumpid=reg_r1002_usen_c-001_title_r0001

If that is not possible, then look for a sticker on the PC that includes the product number and post that here.

 

Also, WHY are you trying to install Win7 now? Did the system crash and you are trying to restore it?

 

Also, where did you get the media you are using?  Is this a set of HP Recovery Media disks you purchased from HP? Is this a set of recovery disks you made yourself from this PC? Or is this a DVD you made from an ISO file you downloaded, or a Microsoft Windows DVD?

 

We can proceed once you provide the information.

Thanks

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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