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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Z420 workstation
Microsoft Windows 7 (64-bit)

Hello,

 

I am searching for the driver as shown in the attached picture. Kindly help me to download the crrect driver for Z420 workstation.

 

 

WhatsApp Image 2017-05-03 at 12.53.24 PM.jpeg

12 REPLIES 12
HP Recommended

Hi:

 

You need this driver for that device...

 

This package contains the latest Intel Management Engine Software for the supported Workstation models and operating systems, as well as utilities for updating and checking status.

 

ftp://ftp.hp.com/pub/softpaq/sp72501-73000/sp72798.exe

 

HP Recommended

It didn't work need for win 7 64bit

HP Recommended

Hi:

 

The release notes for the driver indicate that is is good for all the operating systems listed...

 

ftp://ftp.hp.com/pub/softpaq/sp72501-73000/sp72798.html

 

If the driver didn't work, then see if you can manually install it as follows...

 

Go to the device manager and click on the PCI serial port needing the driver.  Isn't that the name of the device?

 

Click on the driver tab.  Click on Update Driver.

 

Select the browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp72798.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

 

Here is a partial copy and paste of the above driver's setup information file which shows support for the hardware ID you posted, so it is indeed the right driver.

 

[Intel.NTamd64]
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_1E3D&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_1CBD&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_1C3D&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_1DBD&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_1D3D&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_8C3D&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_9C3D&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_9CBD&CC_0700"
%SRL_DeviceDesc% =  ComPort,  "PCI\VEN_8086&DEV_8D3D&CC_0700"

HP Recommended

I tried the manual installation but it failed and keep asking for drivers. 

HP Recommended

Try this one then...auto and manual install...

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for the Intel Active Management Technology (AMT) in supported workstation models that are running a supported operating system. This software is part of the Intel Digital Office Initiative.

 

http://ftp.hp.com/pub/softpaq/sp60501-61000/sp60646.exe

HP Recommended

Please check the image WhatsApp Image 2017-05-03 at 12.53.24 PM.jpeg

HP Recommended

WhatsApp Image 2017-05-03 at 3.59.39 PM.jpeg

HP Recommended

Hi:

 

You need this driver for that device...(1D02).

 

This package contains the Intel Rapid Storage Technology Enterprise Utility and Driver for serial ATA (SATA) and SATA RAID drives in supported workstation models that are running a supported operating system. Updated version.

 

http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56779.exe

HP Recommended

Unfortunately, didn't work as well.

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