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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-18-2017 01:59 PM

HP Recommended
Product: Z620
Operating System: Microsoft Windows 10 (64-bit)

My Z620 (refurbished system working ok otherwise) came with four SATA ports in use - 2 HDDs, one empty bay (not used) and DVD drive. I'm can't seem to get any devices working using the four additional SATA ports on the motherboard.  I've attached a standard SATA cable but none of the drives I've attached (DVD, SSD) show up in Windows. When I connect the same drives to a working SATA port its OK (they do show up in Windows). Is there a SYSTEM / BIOS setting I need to change?

 

thank you

2 REPLIES 2

‎02-18-2017 10:08 PM

HP Recommended

Check in the security section of BIOS and make sure that they are not turned off there.  If they are they will be invisible to the OS and to the devices physically.

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‎02-19-2017 09:12 AM

HP Recommended

Thanks SDH - all six ports were enabled in the security section of BIOS

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