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gtboyd
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adding external speakers to Pavilion all in one 27 a227c

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Pavilion all in one 27 a227c
Microsoft Windows 10 (64-bit)

I cannot seem to get my harmon kardon external speakers an sub to work on this computer. The integrated speakers still play and are very thin sounding with little bass sound

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Jeet_singh
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Hi @gtboyd,

 

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

 

I see from the post that you are having issues with external speakers not working on your HP Pavilion all-in-one PC. Don't worry I'll try my best to help you with this,

 

To provide you with an accurate solution, I'll need a few more details:

Have you tried to connect a headphone and check if that works?

Did you try to update the drivers?

Is this speaker USB powered speakers or does it connect to the wall outlet?

Does the speaker need a subwoofer port or does it have a normal 3.5mm jack?

 

In the meantime, let's start off by performing a Hard reset on the PC with all the cables disconnected. 

 

Let's start off by updating the audio drivers - Press the Windows Key + X - Click on Device Manager - Click on the arrow next to Sound, video, and game controllers - Right Click on the device and then click on update the audio drivers and check if that helps.

 

Next thing, I would suggest here is to disable equalizer if turned on -

  1. Right click the sound icon in the system tray then click Playback Devices.

  2. Select your output device (usually Speakers) then click Properties.

  3. Click the Enhancements tab and deactivate Loudness Equalization.

If you have any third party software for the equalizer, I would suggest you remove it and check if that helps.

 

Please respond to this post with the details and the results of the troubleshooting for further assistance. I'll be more than happy to help.

 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

                                                          

And I Hope you have a good day, Ahead.

Regards,

 

 

 

 

Jeet_Singh
I am an HP Employee

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