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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
frank201512345
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all on one

HP Recommended
Microsoft Windows 10 (64-bit)

i need know mi pc is stoping always i have all on one im using adobe premier.

 

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Riddle_Decipher
HP Support Agent
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@frank201512345

Welcome to the HP Forums!

 

I saw your post about the All in one and I needed to confirm:

Do you mean the product is locking up or freezing at times while using adobe premier?

 

I'll be glad to help you out, however, for an accurate solution I will need more details, such as:

What is the product number of your device? Use this link to find it: http://support.hp.com/rs-en/document/c03754824

(Do not share any personal information such as serial number, email ID, phone number or address on a public forum for your safety). 

Have you attempted any steps on your own before posting on the HP Forums?

Which operating system are you using?

 

Please reply with the details for further assistance.

 

Eager to help!

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Riddle_Decipher
I am an HP Employee

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