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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-06-2017 08:54 AM

HP Recommended
Product: compaq dx 2420
Operating System: Microsoft Windows 7 (64-bit)

bilgisayarım bios güncelleme istiyor windowsa girmiyor ,aynı zamanda sayfanızda bulunan bios windows üzeri olduğu için bilgisayar kabul etmiyor ve sürekli olarak ötüyor ne yapmalıyım . size bilgisayarı yollasak ne kadar fiyat alırsınız veya ne gibi bir çözüm uygulamalıyız . yoksa tüketici haklarına şikayet bulunacağım...

2 REPLIES 2

‎05-06-2017 12:03 PM

HP Recommended

@cihat

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

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Korean: HP 지식커뮤니티


Thank you for your understanding.

I work on behalf of HP
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‎05-06-2017 02:39 PM - edited ‎05-06-2017 02:41 PM

HP Recommended

@cihat,

The English translation of Turkish inquiry:

My computer wants to update bios does not enter the windows, at the same time the bios on your page does not accept the computer because it is over the windows and what I have to do is constantly say. If we send you a computer, how much will you charge or what kind of solution we should apply. Otherwise I will complain about consumer rights ...

My reply in Turkish, using Google Translate.

BIOS, WIN 10 64bit'in geçerli bir işletim sistemi olarak listelenmediği gibi güncellenemez. BIOS Versiyon: 5.31 Rev. A İşletim sistemleri: Windows 7 (32-bit) Yayın tarihi: 22 Eylül 2011 dosya adı wb2001 tarafından atlandı.

 

In English:

The BIOS can not be updated as WIN 10 64bit is not listed as a viable OS.

BIOS

Version:

5.31 Rev. A

Operating systems:

Windows 7 (32-bit)

Release date:

Sep 22, 2011             file name omitted by wb2001.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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