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I see from the post that you are having an issue with the keyboard. Don't worry as I have few recommendations which should help you to resolve this concern,
To provide you with an accurate solution, I'll need a few more details:
What is the product number of this computer? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
Could you elaborate more on this issue as this will help me in further assisting you?
In the meantime, let's try these steps here:
I recommend you try the following steps below and check if that helps.
Your default keyboard layout or input method is the one that’s automatically used with the language you see Windows in (for example, the QWERTY keyboard for American English). If you want to keep your Windows language the same but use a different keyboard automatically, follow these steps:
Open Control Panel by swiping in from the right edge of the screen, tapping Search (or if you're using a mouse, pointing to the upper-right corner of the screen, moving the mouse pointer down, and then clicking Search), entering Control Panel in the search box, and then tapping or clicking Control Panel.
Enter Add a language in the search box and then tap or click Add a language.
Tap or click Advanced settings.
Under Override for default input method, choose the keyboard layout or input method you'd like to be your new default, and then tap or click Save.
If you don't see the keyboard layout or input method you want, then you haven't added it to your input method list. For instructions, see the Add a keyboard layout or input method for a language section.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you.
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