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LD5020 Honor Student
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I have the TouchSmart IQ505. Had Widows 7 and upgraded to Windows 8. Everything seem to be running fine. My HP Printer works, all my programs installed and work fine. 

 

The only situation I am having is when I try to boot into the setup or diagnose mode using the Funtion keys (F8, F10 ect) after starting up. It just continues into Windows.

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Provost
Provost
28010 1807 5026
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Hi,

 

Power off your Touchsmart and remove the power cord. Hold down the power button for 60 seconds.  Now try F10 by rapidly tapping F10 multipe times right after power on.

HP Photosmart 6520
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 16GB, 512 GB NVMe, dual 512 SSDs, 2K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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LD5020 Honor Student
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Thanks. Partly worked.
It boots to the HP Page with function options. After your suggestion, ESC works now and goes to boot menu, F10 works, F9 diagnostics works, however, F8 and F11 recover still not working. Is this a bios thing?
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Dean Dean
Dean
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Possibly the reason F11 recovery does not work is the recovery partition is gone.  Once the computer is up and running does the Windows 8 see the recovery paprtition?  The F8 key is (in previous Windows versions) for entering "safe mode", Windows 8 does not use that function, see here: http://www.techspot.com/news/48718-windows-8-removes-need-for-f8-key-advanced-boot-menu-redesigned.h...

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Provost
Provost
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If the partitions on the PC get "disturbed" then often times the HP recovery function will no longer work.

 

It's always best to have either recovery disks or use a USB flash drive.

HP Photosmart 6520
HP Envy 17", i7-8550u,16GB, 512GB NVMe, 4K screen, Windows 10 x64
Custom PC - Z390, i7-9700K, 16GB, 512 GB NVMe, dual 512 SSDs, 2K screen, OC'd to 5 Ghz, NVIDIA 2080TI 11GB
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LD5020 Honor Student
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Factory Image Drive with a "Processor Log" is all I see. But I do have a boot disc so I guess that will do! Thanks
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