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MindstormsPro
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can't turn ON hp simple pass with fingerprint reader

Hi,

 

 I recently bought my hp pavilion dm4 but unfortunately turned off the hp simple pass with fingerprint reader. How do I turn it back on and can I will it work with FireFox 4.0?

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Message 2 of 11
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can't turn ON hp simple pass with fingerprint reader

Hi,

 

You will need a new version of SimplePass to work with Firefox 4 or IE9.

 

First of all you will need to uninstall your current version of SimplePass - open windows Control Panel, open Programs and Features, right click the entry for HP SimplePass and select Uninstall.  When done, restart the notebook.  Be aware that there does not appear to be a way of transferring your registered passwords to this later version, so these will need to be re-entered again.

 

Next, download the following file.

 

http://www.egistec.com/websitedownload/patch/bioexcess/HPSimPlePass7.0.74.0.zip

 

This should work for IE9 or Firefox 4.  This is a zipped file.  If you don't have an extraction utility installed, download and install 7-Zip which can be used to open this so that you can run the installer.  Again, when the installation has completed, restart the notebook.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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Kellmichelle04
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Message 3 of 11
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can't turn ON hp simple pass with fingerprint reader

Hi, I bought my HP a few weeks ago and was able to use simplepass right away. Now the light that is usually to the left of the bar wont let up and when I click on HP Simplepass in the start menu I receive the message "Sensor not connected. Please connect sensor and try again." How do I go about doing this so I can continue to use the simplepass?

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Ares42ful
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can't turn ON hp simple pass with fingerprint reader

well my simplepass reader has just gone off, do you have any suggestions on how to reset it?

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cepuat
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can't turn ON hp simple pass with fingerprint reader

cant recover pass word for finger print scan.

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mulder
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can't turn ON hp simple pass with fingerprint reader

Hello,I have a HP Pavilion m6 Notebook and I reinstalled Windows 7 .I don't know how I can use again the fingerprint.I enroll my finger but nothing happening.I installet a lot of HP SimplePass after read many topics but nothing works.How can I set again the open of my laptop with fingerprint option?

 

Thanks a lot

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BD-B
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can't turn ON hp simple pass with fingerprint reader

I need to have my simple pass with fingerprint reader turned back on.

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BD-B
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can't turn ON hp simple pass with fingerprint reader

BARE BOTTOM SPANKING WILL NOT DELETE from my apps when it says REMOVE.
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BD-B
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can't turn ON hp simple pass with fingerprint reader

TWO sometimes  three tags saying BARE BOTTOM SPANKING can't be removed because of tags  saying in-private use.

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rilaha
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can't turn ON hp simple pass with fingerprint reader

can't turn ON hp simple pass with fingerprint reader worked at first but light went out

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