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Honor Student
Posts: 4
Member Since: ‎02-17-2012
Message 1 of 4 (380 Views)
Accepted Solution

cd disk stuck in drive

I have a s3700y Slimline desktop.  My CD slipped off the drive platter inside the disk drive.  The drive will open and shut and I can see the CD but I can't reach it to get it out of the drive.  Any suggestions on how to remove it from the drive? 

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Accepted Solution

Re: cd disk stuck in drive

Hi,

 

Review this HP posted article and see if it helps.

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Provost
Posts: 26,548
Member Since: ‎07-17-2009
Message 2 of 4 (369 Views)

Re: cd disk stuck in drive

Hi,

 

Review this HP posted article and see if it helps.

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
Honor Student
Posts: 4
Member Since: ‎02-17-2012
Message 3 of 4 (363 Views)

Re: cd disk stuck in drive

Thanks, I was able to get the stuck CD out of the drive with no damage to drive, 

Student
Posts: 1
Member Since: ‎01-03-2014
Message 4 of 4 (324 Views)

Re: cd disk stuck in drive

I need help and advice to get the cd out

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