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Pitato Honor Student
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compaq presario 5524

 

Hi, I'm searching where I can find Compaq Presario 5524 Desktop Operating System and recovery

 

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HP Support Agent
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compaq presario 5524

Hi @Pitato

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want the recovery media for your computer.

 

I’d love to help!

 

You can contact phone support and they will assist you in placing an order for the recovery media.

 

Follow below steps to contact phone support.

Step 1. Open link:  www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click on HP contact options - click on Get phone number

 

Hope that answers your question and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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Pitato Honor Student
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Message 3 of 6
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compaq presario 5524

Hi, The Fossete. I did until step 2 because after put Compaq Presario 5524 didnt find this computer

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HP Support Agent
HP Support Agent
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compaq presario 5524

Hi @Pitato

 

Thank you for posting back.

 

You need to enter the product number of your computer or you can select the autodetect feature if you are using the same computer.

 

Refer to the below link to find the product and the serial number of your computer.

 

http://hp.care/2c1fa4i

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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Pitato Honor Student
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Message 5 of 6
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compaq presario 5524

Unfortunately the presario 5524 has more than 10 years of leaving and therefore there is no support from HP, someone knows where I can get the boot diskette out of HP?

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HP Support Agent
HP Support Agent
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Message 6 of 6
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compaq presario 5524

Hi @Pitato

 

Thank you for posting back.

 

I recommend you to purchase a retail copy of Windows and install it on the computer as the recovery media is not available from HP.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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