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×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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crashed hard drive
04-20-2017 02:54 AM

hard drive went bad ,ok got a new and got os win 10 after I loaded the os from a different computor
I installed it in the other computor and turn on the power and nothing happens screen dont light up ,the only thing that happens is the fans come on and thats it ..........
what up dont get it
04-20-2017 05:30 AM

If I understand the process you used, it sounds as though the other computer installed the windows 10 on the hard drive and then the hard drive was moved to the computer in question. If that is correct, then that is the reason it does not work. It will be easy to fix, however. Go to Microsfot Windows 10 download:
https://www.microsoft.com/en-us/software-download/windows10
Scroll down to the "Download tool now" button, but first read the "Using tool to create installation media"
Then reinstall Windows 10 on the new hard drive while in the expected host of the new drive.
I'm not an HP employee.
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