cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
sjo2
New member
1 0 0 0
Message 1 of 2
171
Flag Post
HP Recommended

dead/stuck pixel

hp 15-ac154ne
Microsoft Windows 10 (64-bit)

hai sir,

 

my brand new hp lap top showing one dead/stuck pixel (only two days old ) .when i contact supplyer they old hp will not gave replacement for one pixel. i would like to know the solution and why hp this lap top to customer after qc please not that i contacted  them on next of purchase

0 Kudos
1 REPLY 1
Retired
Retired
3,798 3,735 201 433
Message 2 of 2
145
Flag Post
HP Recommended

dead/stuck pixel

Hi @sjo2,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with dead/stuck pixel. I will be glad to help you.

 

Please read Troubleshooting a Notebook LCD Panel Issue (Windows 10, 8, 7)

 

Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation