Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Can't get it on line.. Supposed to be wireless.. but no go.. I have tried it plugged into ethernet too but no go there either
Welcome to the HP Forums!
It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.
I reviewed your post and I understand that you are unable to get the computer online.
I’d love to help!
In order that I may provide you with an accurate solution, I will need a few more details.
· When was the last time the computer was working fine?
· Have you made any software or hardware changes on the computer?
· Have you performed any troubleshooting steps before posting?
Meanwhile, follow the steps in the below article and check if it helps.
Let me know how it goes and you have a good day ahead.
The_Fossette I am an HP Employee
Didn't find what you were looking for?
Ask the community