My hard drive failed so I bought a new one and plugged it in. I have recovery disks so inserted the first one in the cd/dvd drive and turned the computer on. Recovery Manager launches fine with the 2 options: "I need help immediately" "Factory Reset" (highlighted) and "I'd like to take precautions" "File back up program" (in grey)
I have a wireless keyboard which works (I was able to access the bios menu) but I can not find a way of starting Factory reset. I tried enter, tab etc... nothing works.
Can you tell me which key need to be pressed to start the Factory reset?
I managed to be able to click on the reset factory option in the recovery manager but then I have a message that the new hard drive i installed is smaller than the original and therefore the operation can not be done.
Thing is the original hard drive was 3T and the new one is 4T so hardly smaller....
As i can't use the recovery disks i initially created, what are my chances of getting install disks from HP for free?