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display driver stops responding and has restarted

HP ENVY Desktop 700-406
Microsoft Windows 8.1 (64-bit)

I just bought this pc a little over a month ago and when i am playing a video game (world of warcraft) the display driver stops responding and my game freezes.  I have to log off the pc and restart everything but it happens again and again.  I need help!  The error message I ghet says the display driver has stopped responding and hass resstarted.

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HP Recommended

display driver stops responding and has restarted

 Hello @s0lmak0sa,

 

I have read your post on how the display driver stops responding and has restarted, and I would be happy to assist you in this matter!

 

To prevent your system from locking up in the future, I recommend updating your drivers by following the steps in this document on Using HP Support Assistant (Windows 😎, as well as Computer Locks Up or Freezes (Windows 😎.

 

If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

I hope this helps!

Regards 🙂

MechPilot
I work on behalf of HP



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