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ColorBAT
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Message 1 of 2
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does not recogonize boot cd-r0m

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evny 23-d034
Microsoft Windows 10 (64-bit)

I've been struggling with this computer for several days. Finally got to the BIOS system, and was able to get the BIOS system to "reload".  The hard drive reports (in the BIOS SetUp) but apparently needs to be "repaired". Have tried REPEATEDLY to get the system to boot to a re-install Windows disk or any number of other bootable utility disks. NOTHING! Have tried using a "known good" external USB CD-ROM drive to get to a bootable CD-ROM disk. NOTHING! Both the wireless and USB keyboard and mouse work correctly.

Appears to need some driver updates for the CD-ROM to work correctly at the BIOS level??? How can I install such drivers at the BIOS level? Maybe use a bootable USB flash drive? Where/how do I get such a flash drive?

Can I buy a flash drive loaded with a bootable recovery utility?

Giving serious thought to buying 100' of hemp rope and using this for a boat anchor!

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Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

If you have not tried this...Before tossing your PC overboard, in order to boot from a DVD you need to change some settings in the BIOS.

 

Please see this guide for the settings to change.

 

http://support.hp.com/us-en/document/c03659945

 

 

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